Parks Pass Flex

Returns

We hope you are happy with your purchase, but if for any reason you’re unsatisfied, please contact us directly through the site within 14 days of delivery to initiate the process. If your return is accepted, items must be in their original condition and packaging with proof of receipt. Customers are responsible for shipping and shipping costs.

 

Refunds

Once we receive and inspect your return, we’ll issue a refund to your original payment method. Please allow time for processing.

 

Exchanges

If the piece you’ve chosen does not suit your needs you may be eligible to exchange. Let us know within 14 days of delivery, and we’ll work with you to find the right replacement.

We’re committed to ensuring your order arrives promptly and safely. Once your order is placed, we’ll process it as quickly as possible. You’ll receive a tracking number once your package is on its way, so you can monitor its progress.

We offer a range of shipping options to suit your needs, standard is 8-10 business days.  Shipping times and costs vary based on your location and chosen delivery method, which will be displayed at checkout.

 

International Shipping

We currently offer international shipping to select locations. Please note that additional customs fees or taxes may apply, and these are the responsibility of the customer.

 

Delays

While we strive to meet all delivery estimates, some delays may occur due to unforeseen circumstances. If your order is delayed, we’ll do our best to keep you informed.

If you have any questions or concerns about shipping, please contact us directly through the site. We’re here to help ensure a smooth delivery experience!